We’re Changing Estate Agency for Good

We’re proud to be part of an exclusive network of estate agents because of our ethical approach to our clients, colleagues and community.

By successfully applying to join the Ethical Agent Network, we have been given a clear endorsement of our commitment to doing the right thing.

We are the only agency in Runcorn accepted into the Ethical Agent Network.

Why Being Part of the Ethical Agent Network Matters

Being selected to join the Ethical Agent Network is a big deal for us, and here’s why.

This is not a “pay to play” scheme where membership is guaranteed by paying a fee.

The network is made up of agencies that stand out because of their high standards of customer care, professional integrity and a strong moral compass guiding everything they do.

What We Had to Do to Qualify

Joining the Ethical Agent Network involved meeting strict entry criteria.

This included having more than 50 positive Google reviews, demonstrating consistent support for at least two local community projects each year and committing to ongoing professional development.

We also signed up to the EAN Promises, which means always putting our clients first, never criticising competitors, investing in our team’s growth and working towards becoming a carbon-neutral business.

As part of the process, we also completed an interview with a panel of respected independent agency leaders from across the UK.

Recognition From the Ethical Agent Network

Jerry Lyons, founder of the Ethical Agent Network, was enthusiastic about welcoming us into the group.

He said: “HomeSmart Estates’ reputation for high standards of service and strong community engagement made them an obvious choice. We’re delighted to have them in the network and look forward to raising standards in ethical estate agency together.”

What This Means for You

For our clients and the wider community, this means the same friendly, professional service, with added reassurance.

Being part of the Ethical Agent Network reinforces our commitment to transparency, fairness and putting people first.

When you work with us, you can be confident that your property experience will be handled with care, integrity and respect, supported by the principles of the Ethical Agent Network.

We’re incredibly proud to be members and look forward to continuing to serve homeowners and landlords across Runcorn to the high standards you expect from HomeSmart Estates.

Here’s to making estate agency better for everyone.