Thinking of Switching Letting Agents? Here’s How to Do It Properly

Changing letting agents can feel like a big decision. But when handled properly, it’s usually far simpler than landlords expect. If you’re considering a move, here are seven sensible steps to follow.
 

1. Be clear on your reasons

Most landlords switch due to poor communication, late rent payments, weak inspections, compliance concerns, or ongoing maintenance frustrations. If more than one of these applies, it may be time to review your options.
 

2. Check your contract first

Before doing anything, read your agency agreement carefully. Look at notice periods, termination clauses, and any early-exit fees. Remember, this contract is separate from your tenancy agreement.
 

3. Have a new agent ready

Ideally, line up your new letting agent before serving notice. A well-organised agent will guide you through the process and consult with the outgoing agency where needed.
 

4. Give formal written notice

Keep everything professional and in writing. Confirm receipt of your notice and maintain a clear paper trail of emails and documents.
 

5. Gather your paperwork

Make sure you have copies of gas safety certificates, EPCs, tenancy agreements, deposit details, warranties, and inspection reports. These should transfer smoothly, but it’s wise to double-check.
 

6. Communicate with your tenant

Reassure them that their tenancy agreement remains unaffected. A clear, calm explanation prevents confusion and protects your relationship.
 

7. Don’t make your decision on price alone

Lower fees can be tempting, but cheaper management often means reduced service. Focus on communication, compliance knowledge, contractor quality, and inspection standards instead.
 

Switching agents shouldn’t be stressful. With the right preparation, it can actually improve the performance of your rental investment and give you greater peace of mind.

If you’re a Runcorn landlord and would like a straightforward, no-pressure conversation about your current letting setup, feel free to get in touch with HomeSmart Estates. We’re happy to review your agreement and talk through your options clearly and honestly.