Lost Keys? Locked Out? Advice for Runcorn Landlords

Around 5.6 million keys of all types are lost every single year. Here is some advice for landlords on minimising the headaches caused when tenants lose their keys or lock themselves out.

Beware self-locking locks

Locks which automatically lock when the door is closed, or even when the wind blows it shut, are a common cause of lockouts. When replacing or upgrading locks, it may be sensible to avoid this type of mechanism.

Have plenty of spare keys

Having spare keys cut is far cheaper than calling out a locksmith. It is advisable to provide tenants with at least two keys for every entrance door and to keep at least two copies yourself. For apartments with fob entry systems, make sure spare fobs are also available.

Spread the risk

It is acceptable for landlords to keep spare keys to their property. However, landlords must not enter a tenant’s home without permission unless there is an emergency. Spare keys should always be stored securely. If you use a letting agent, ask whether they offer a key holding service.

Keep locksmiths’ details to hand

Lockouts are not always caused by lost keys. Broken locks or damaged keys can also be the issue, and these situations may require urgent attention. Keeping the contact details of two or three reliable locksmiths saved in your phone can be very helpful.

Check your landlord insurance

Check whether your landlord insurance policy covers the cost of replacing keys and locks, and whether the level of cover meets your needs. Policies that include this protection often have specific conditions, limits on the amount covered, and an excess to pay.

What is a tenant’s responsibility for key

Tenancy law allows landlords to charge tenants the reasonable cost of replacing lost keys and entry fobs, and these costs can usually be deducted from the deposit. Tenants are not responsible for repairing or replacing broken or faulty locks, as this is the landlord’s responsibility.

We hope you have found these tips helpful. If you would like to learn more about how our letting and management services can make being a landlord easier, please get in touch.

If you know a landlord who would find this guide useful, please share it with them.

Source: Door Industry Journal